Alrafioo Corporation ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, why we collect it, how we use and protect it, and the choices you have.

1. Information we collect

We only collect what you choose to give us, plus minimal technical data needed to run the site:

Enquiry & quote details — your name, company, phone/WhatsApp number, email and message, submitted through our quote and contact forms.
Technical data — your IP address and basic request information, used only for spam/abuse protection (e.g. rate-limiting form submissions) and security.
Essential cookies — a session cookie that secures forms (CSRF protection) and a small preference flag remembering that you dismissed our cookie notice. We do not use advertising or cross-site tracking cookies.

2. How we use your information

To respond to your enquiry and prepare a quotation.
To contact you about your request by phone, WhatsApp or email.
To protect the website from spam, fraud and abuse.
To meet our legal and record-keeping obligations.

We do not sell, rent or trade your personal information to anyone.

3. WhatsApp & third-party services

When you click a WhatsApp button you are taken to WhatsApp, whose own privacy terms apply. Outgoing email (quote notifications) is delivered via our email provider. Web fonts are loaded from Google Fonts, which may receive your IP address as part of serving those fonts. We host this website with our hosting provider, which processes server logs on our behalf.

4. How we store and protect data

Enquiries are stored in our secure database so that no lead is ever lost. We apply reasonable technical and organisational measures — including encrypted connections (HTTPS), restricted admin access, hashed administrator passwords and server-side validation — to protect your information against unauthorised access, loss or misuse.

5. How long we keep it

We retain enquiry and quote records only as long as needed to serve you and to keep reasonable business records, after which they are deleted or anonymised.

6. Your rights

You may request access to, correction of, or deletion of the personal information you have shared with us. If you are located in a region covered by the EU/UK GDPR or similar laws, you also have the right to object to or restrict certain processing and to lodge a complaint with your local data-protection authority. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

7. Children

This is a business-to-business website and is not directed at children. We do not knowingly collect information from anyone under 16.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above always reflects the current version.

9. Contact us

For any privacy question or request:

Email: info@alrafioo.com
Phone / WhatsApp: +92 307 3777888
Address: P-9, 1st Floor, Millat Chowk, Shaheed Millat Market, Sheikhupura Road, Faisalabad, Pakistan

Privacy Policy